Shipping policy
SHIPPING POLICY
ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Please note that orders are not shipped or delivered on weekends or public holidays.
SHIPPING TIMES
Estimated delivery times:
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Spain: 8–15 business days
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Europe: 8–20 business days
Delivery times are estimates only and are not guaranteed.
SHIPPING COSTS
We offer FREE shipping on all orders.
TRACKING INFORMATION
All orders include tracking information.
Once your order has been shipped, tracking details will be provided and can be used to monitor the delivery status of your package.
DELAYS
VEYNOR is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, high shipping volumes, or events beyond our control.
Delivery estimates may occasionally be exceeded due to circumstances outside our control.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information when placing an order.
VEYNOR is not responsible for packages delayed, lost, or delivered incorrectly due to inaccurate or incomplete shipping details provided by the customer.
LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the carrier, VEYNOR is not responsible for lost or stolen packages.
CUSTOMS AND IMPORT FEES
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
CONTACT
For any shipping-related questions, please use the contact options available through our website.
VEYNOR